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Privacy Policy

Thank you for visiting the privacy page of OneClick Solutions. Your privacy is important to us, and here you’ll find information on how we process and protect your personal data.

Notice on Personal Data Processing

OneClick Solutions is committed to protecting your privacy. This notice informs you about how we process your personal data, the purposes for which we use it, and how we protect it. Here you can also learn about your rights and how to contact us.

Under 18?

If you are under 18, please obtain consent from a parent or guardian before providing us with any personal information. Without their explicit consent, we cannot collect or use your data.

Legal Basis for Data Processing

The processing of your personal data is based on the applicable provisions of the Personal Data Protection Act.

Who Is Responsible for Processing Your Data?

OneClick Solutions LLC is responsible for processing your personal data in accordance with applicable laws and our privacy protection principles.

What Data Do We Collect?

We collect data that enables your identification, such as your name, surname, job title, email address, IP address of your device, identification numbers, or other personal identifiers. If we collect data from third parties, we ensure that these parties have the legal right to provide it to us.

Why Do We Process Your Data?

We process your data to fulfill contractual obligations, comply with legal requirements, and pursue legitimate business interests, provided that these interests do not conflict with your rights and freedoms. Data processing may also be based on your consent.

How Do We Collect Data?

We collect data when you use our services or when we act as a data processor from your database as part of contractual obligations. We do not collect data from third parties unless it is from publicly available sources.

How Do We Protect Your Data?

Our employees are trained and informed about legal obligations related to data protection. All employees involved in data processing sign confidentiality agreements. We ensure physical and technical protection of servers containing data, with access only possible within our local network with proper authentication.

Who Can Access Your Data?

We share your data only with:

  • Third parties engaged to provide services under a contract.
  • Relevant public authorities and government bodies, when legally required.

Data is processed only with your consent or when legally necessary. Your data will not be sold, rented, or used in any way not previously described.

Your Rights

You have the right to:

  • Request access to and a copy of your data.
  • Correct or update your data.
  • Request data deletion.
  • Restrict processing or object to it.
  • File a complaint with the competent authority.

To exercise these rights, contact us via email at: office@oneclick.rs.

How Long Do We Retain Your Data?

Your data is retained only as long as necessary to provide services and maintain the business relationship. After processing is complete and the data is no longer needed, it will be deleted unless legally required otherwise.

Changes to This Notice

This notice was last updated in 2019. We reserve the right to make periodic changes to comply with legal requirements. All changes will apply from the date they are published on our website.

Contact

For any questions regarding your rights or requests, please contact us at: +381 11 2073 010.